1. Acceptance of terms
By accessing or using pawsndclaws.com (“the Site”) or purchasing any product from us, you agree to be bound by these Terms of Service. If you do not agree, please do not use the Site.
2. About us
Paws & Claws is a U.S.-based online retailer of pet supplies and accessories. We are not veterinarians, trainers, or behavior consultants. Our product descriptions, blog posts, and any educational content are for general informational purposes only and should not be considered medical or professional advice. Always consult a licensed veterinarian for questions about your pet’s health.
3. Eligibility
You must be at least 18 years old (or the age of majority in your jurisdiction) to make a purchase. By placing an order, you confirm that you meet this requirement.
4. Account responsibility
If you create an account, you’re responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Notify us immediately at info@pawsndclaws.com if you suspect unauthorized access.
5. Product information and pricing
We strive to display accurate product descriptions, photos, prices, and availability. However, errors can occur. We reserve the right to correct any errors, cancel any order that contains an error, and issue a full refund — even after order confirmation. All prices are in U.S. dollars (USD) and do not include applicable sales tax, which is calculated at checkout based on your shipping address.
6. Orders and payment
By placing an order you agree to pay the listed price plus any applicable shipping and tax. We accept Visa, Mastercard, American Express, Discover, Shop Pay, Apple Pay, Google Pay, and PayPal. Payment is processed at the time of order. We reserve the right to refuse, cancel, or limit any order at our discretion.
7. Shipping and returns
Please see our separate Shipping Policy and Returns Policy for full details. Those policies are incorporated into these Terms by reference.
8. Intellectual property
All content on the Site — including text, photographs, graphics, logos, the brand name “Paws & Claws,” and the underlying code — is owned by Paws & Claws or our licensors and is protected by copyright, trademark, and other intellectual property laws. You may not copy, reproduce, modify, distribute, or use any of this content for commercial purposes without our prior written permission.
9. User-generated content
If you submit a product review, photo, comment, or other content to the Site, you grant Paws & Claws a non-exclusive, royalty-free, worldwide, perpetual license to use, display, and share that content in connection with our business (including on our website, in marketing emails, and on social media). You confirm that the content is your own original work and does not infringe on any third party’s rights.
10. Acceptable use
You agree not to:
- Use the Site for any unlawful purpose
- Attempt to gain unauthorized access to our systems
- Interfere with the Site’s operation or other users’ access
- Use bots, scrapers, or automated tools without permission
- Resell our products without our written consent
- Post abusive, defamatory, or misleading content
11. Disclaimers
The Site and our products are provided “as is” and “as available,” without warranties of any kind, express or implied, except as required by law. We do not guarantee that any product will solve a specific behavioral, training, or medical issue for your pet. Results vary by animal. For health concerns, consult a licensed veterinarian.
12. Limitation of liability
To the fullest extent permitted by law, Paws & Claws shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Site or our products, including but not limited to lost profits, loss of data, or personal injury. Our maximum aggregate liability for any claim shall not exceed the amount you paid for the product giving rise to the claim.
13. Indemnification
You agree to indemnify and hold harmless Paws & Claws, its officers, employees, and partners from any claims, damages, or expenses (including reasonable legal fees) arising from your violation of these Terms or your misuse of the Site or our products.
14. Governing law and disputes
These Terms are governed by the laws of the State of New Jersey, United States, without regard to its conflict of law principles. Any dispute arising out of or related to these Terms or the Site shall be resolved exclusively in the state or federal courts located in Middlesex County, New Jersey. You consent to personal jurisdiction in those courts.
15. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.
16. Changes to these Terms
We may update these Terms from time to time. The updated version will be posted on this page with a new effective date. Your continued use of the Site after changes means you accept the updated Terms.
17. Contact
Questions about these Terms?
Email: info@pawsndclaws.com